UX Case Study: Subscription Tracking & Management Application


Introduction: Our Subscription Tracking & Management Application is designed to address the overwhelming experience users face when dealing with numerous subscription transactions, ensuring clarity, and offering proactive solutions. The primary goal is to create a seamless user experience, making subscription management effortless and providing valuable reminders.

UX Case Study: Subscription Tracking & Management Application


Introduction: Our Subscription Tracking & Management Application is designed to address the overwhelming experience users face when dealing with numerous subscription transactions, ensuring clarity, and offering proactive solutions. The primary goal is to create a seamless user experience, making subscription management effortless and providing valuable reminders.

Target Audience:
The application caters to individuals aged 25-50 who are seeking a more organized and user-friendly approach to managing their digital subscriptions.

Target Audience:
The application caters to individuals aged 25-50 who are seeking a more organized and user-friendly approach to managing their digital subscriptions.

User Pain Points:
Users often face difficulties tracking subscription transactions, leading to confusion and frustration. Our research identified gaps in existing solutions, such as manual data entry, the risk of forgetfulness, and the challenge of keeping organized records.

User Pain Points:
Users often face difficulties tracking subscription transactions, leading to confusion and frustration. Our research identified gaps in existing solutions, such as manual data entry, the risk of forgetfulness, and the challenge of keeping organized records.

Objectives:

Simplify subscription tracking by automating transaction details.

Provide clear communication about subscription transactions.

Offer proactive reminders about upcoming subscription payments.

Introduce flexible subscription options to reduce financial overwhelm.

Objectives:

Simplify subscription tracking by automating transaction details.

Provide clear communication about subscription transactions.

Offer proactive reminders about upcoming subscription payments.

Introduce flexible subscription options to reduce financial overwhelm.

Key Features:

Automated Transaction Details:

Users receive instant notifications detailing subscription transactions.

Clear and concise information about the amount deducted, service details, and transaction date.


Proactive Payment Reminders:

Users receive reminders before the month-end about upcoming subscription payments.

Reminders include a gentle nudge about the need to continue or close the service.


Flexible Subscription Options:

Introducing subscription on rent for 3 months to provide financial relief and flexibility.


Users can opt for short-term subscriptions, even for a single day, without feeling overwhelmed.


Seamless Integration:

Users have the option to link subscriptions to our platform during or after the payment process.

Linked subscriptions enable the app to provide ongoing reminders and detailed transaction history.


Competitor Analysis: like Truebill, Trim, SubscriptMe, Gobbill

Identified gaps in existing apps, especially in manual data entry and potential forgetfulness.

Our solution focuses on automating processes to reduce user effort and frustration.


Key Features:

Automated Transaction Details:

Users receive instant notifications detailing subscription transactions.

Clear and concise information about the amount deducted, service details, and transaction date.


Proactive Payment Reminders:

Users receive reminders before the month-end about upcoming subscription payments.

Reminders include a gentle nudge about the need to continue or close the service.


Flexible Subscription Options:

Introducing subscription on rent for 3 months to provide financial relief and flexibility.


Users can opt for short-term subscriptions, even for a single day, without feeling overwhelmed.


Seamless Integration:

Users have the option to link subscriptions to our platform during or after the payment process.

Linked subscriptions enable the app to provide ongoing reminders and detailed transaction history.


Competitor Analysis: like Truebill, Trim, SubscriptMe, Gobbill

Identified gaps in existing apps, especially in manual data entry and potential forgetfulness.

Our solution focuses on automating processes to reduce user effort and frustration.